PERFORMANCE
RATES

Performance Based Medicine is About Outcomes

Is it any surprise that United States health care systems consistently performs worse than most other developed countries? Why? The standard payment structure in the United States compensates providers on the basis of the quantity and complexity of the services they provide. What about quality, efficiency and outcomes you ask? Well, the current system provides no financial incentives in this regard.  Providers get paid for services, not health outcomes.

Conversely,  if one examines the nature of Delta’s performance based outcome model, they would see that Delta relies on referrals. And when referrers are putting their name on the line, they demand outcomes. Its very simple; no outcomes-no referrals.

Accordingly, Delta’s delivery model is based on provider performance using 4 metrics.

  1. PROCESS
  2. OUTCOMES
  3. SATISFACTION
  4. STRUCTURE

PROCESS

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PROCESS

Process: All aspects of the protocol that have been demonstrated to improve member outcomes. This metric accounts for several member needs such as:

• Protocol Customization: This metric asks; “How well do we account for the specific individual needs of the member”?
• Diagnostic Effectiveness:  This metric asks; “How effective is the diagnostic model in monitoring the trajectory of the case”?
• Goals and Objectives: This metric asks; “How clear is the clinical statement of the outcomes that we are trying to achieve”?

SATISFACTION

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SATISFACTION

• Staff Communications: This metric asks: How effectively does the case management staff? communicate
• Home Quality of Care: This metric asks: What was the members satisfaction with at home treatment.

• On Site Quality of Care: This metric asks: What was the members satisfaction with on site treatment.

• Cost of Services: This metric asks: How suitable were costs for services rendered.

Mitochondria

In other words…
WE LIKE HAPPY PEOPLE

OUTCOMES

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OUTCOMES

Metrics: This metric asks: How insightful are the various data points used by Delta to quantify true Health Restoration?

Qualitative:  This metric asks: What do members articulate about their overall experience with the protocol?

Effective Use of Analytics: This metric asks:  How efficient is the process for streamlining analytical effectiveness.

Safety of Care: This metric asks: How well does Delta provide a culture of safety to minimize adverse events and patient harm?

Timeliness of Care: This metric asks: How quickly does Delta deliver its various services?

STRUCTURE

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STRUCTURE

• Case Management: This metric asks: How effective was Delta’s case management? The survey covers such areas as assessment, planning, facilitation, care coordination, evaluation, collaboration, and advocacy

• Documentation: This metric asks: How well did Delta quality and continuity of care through accurate member documentation.

• Treatment Plan: This metric asks: How well did the treatment plan account for the individual needs of the member?

• Intake Procedures: This metric asks: How well did the intake process gather information from the member required for the treatment plan?

• Discharge and Beyond: This metric asks: How effective was the discharge process for ensuring continuity of care?

Our Average Performance Outcome Across All Areas Is:

%

WHAT THE EXPERTS HAVE
TO SAY ABOUT THE
BX PROTOCOL

Impressing medical professionals is about
producing outcomes!